Roles and Responsibilities
The role is monumental in driving holistic thinking and making continual progress with customer-alignment in every nook and cranny of the enterprise by building systems, processes and practices deploying delightful customer experience.
Desired Candidate Profile
Proven experience in Customer success / Customer experience field
Understands and can teach CX methods and tools (e.g., NPS, closed-loop systems, journey mapping)
Perks and Benefits
Role:Head - Customer Success
Salary: 35,00,000 - 50,00,000 P.A.
Role Category:Customer Success
Employment Type:Full Time, Permanent
PG:Integrated PG in Any Specialization,MBA/PGDM in Any Specialization
Ventures HRD Centre Private Limited
Contact Company:Ventures HRD Centre Private Limited
Reference Id:Head - Customer Success